Service Contracts

Ready-to-Use Cleaning Services Contract Template

This ready-to-use cleaning services contract template helps clients and service providers set clear terms for residential or commercial cleaning work. It covers the scope of services, schedules, payment, materials, insurance, confidentiality, quality standards, cancellation, and termination in a practical format.

A cleaning services contract records the terms under which a cleaner or cleaning company will provide services to a client. It is useful for one-off assignments, recurring residential visits, and commercial or janitorial arrangements. A written agreement reduces misunderstandings about the work included, the price, and the expected standard. This template provides a practical starting point that can be adapted to the parties and local legal requirements.

What a Cleaning Services Contract Covers

The contract identifies the client and the service provider, describes the premises, and sets out the cleaning tasks to be performed. It should also state whether the arrangement is recurring or for a fixed project, as well as the start date and service hours.

Clear drafting is especially important where access keys, alarm codes, sensitive information, or valuable property may be involved. The agreement should distinguish routine cleaning from additional work that requires separate approval.

Define the Scope of Work

List the rooms, areas, or facilities included and describe the expected tasks, such as vacuuming, mopping, dusting, sanitising bathrooms, emptying bins, or cleaning windows. Exclude tasks that are not included unless the parties agree to an additional charge.

Essential Information to Include

Contract fieldPurposeCommon mistake
Service addressIdentifies the premises to be cleanedUsing an incomplete or outdated address
Scope of servicesDefines included cleaning tasksUsing vague phrases such as “general cleaning” only
ScheduleSets service days, hours, and frequencyFailing to state access arrangements
Fees and paymentStates rates, invoices, taxes, and due datesNot addressing late payment charges
Supplies and equipmentAllocates responsibility for materialsAssuming the other party will provide them
Termination noticeExplains how the arrangement endsLeaving out notice periods or final payment terms

Payment, Supplies, and Extra Work

The agreement should state whether payment is hourly, per visit, weekly, monthly, or based on a fixed fee. It should specify the invoicing method, payment deadline, applicable taxes, and any agreed charges for late payment or returned payments.

Materials and Equipment

State who will provide cleaning products, tools, protective equipment, and specialist machinery. If the client supplies materials, the contract should explain whether the provider may refuse unsafe, unsuitable, or insufficient products.

  • State the agreed rate or fixed fee.
  • Specify the payment method and due date.
  • Identify who supplies cleaning products and equipment.
  • Set an approval process for additional services.
  • Record any travel, parking, or disposal charges.

Editable template

Document template

CLEANING SERVICES CONTRACT

Place: ____________________     Date: ____________________

This Cleaning Services Contract (the “Agreement”) is made between:

Client: ____________________, of ____________________, identification/company registration number ____________________ (the “Client”);

and

Service Provider: ____________________, of ____________________, identification/company registration number ____________________ (the “Provider”).

The Client and the Provider agree as follows:

VariableAgreed details
Cleaning premises____________________
Service start date____________________
Service schedule and frequency____________________
Services included____________________
Fee and currency____________________
Payment due date and method____________________
Supplies and equipment provided by____________________
Notice period for termination____________________
  1. Services. The Provider shall perform the cleaning services described in this Agreement at the premises stated above. Any work outside the agreed scope requires the Client’s prior approval and may be charged separately.
  2. Schedule and Access. The Provider shall perform the services on the agreed schedule. The Client shall provide safe and reasonable access to the premises and shall disclose relevant hazards, restrictions, and access procedures.
  3. Fees and Payment. The Client shall pay the Provider the agreed fee in accordance with the payment terms stated above. Unless otherwise agreed in writing, approved additional work shall be invoiced separately.
  4. Supplies and Equipment. The party identified above shall provide the required cleaning supplies and equipment. The Provider may decline to use products or equipment that are unsafe or unsuitable.
  5. Standard of Service. The Provider shall perform the services with reasonable care, skill, and diligence. The Client shall report any concern within ____________________ after the service is completed.
  6. Confidentiality and Property. The Provider shall keep confidential any non-public information obtained while providing the services and shall use keys, codes, cards, and other access items only for the agreed purpose.
  7. Insurance and Liability. The Provider shall maintain any insurance required by applicable law and any additional insurance agreed by the parties: ____________________. Nothing in this Agreement limits liability where such limitation is prohibited by law.
  8. Cancellation and Termination. Either party may terminate this Agreement by giving the notice stated above. The Client shall pay for services properly performed up to the termination date. Upon termination, the Provider shall return any Client property in its possession.
  9. Governing Law. This Agreement shall be governed by the laws of ____________________.
  10. Entire Agreement. This Agreement represents the entire agreement between the parties concerning the services and may be amended only in writing signed by both parties.

Signed by the parties on the date stated above.

Client signature: ____________________

Client name: ____________________

Date: ____________________


Service Provider signature: ____________________

Service Provider name: ____________________

Date: ____________________

Edit the text right here. Changes are stored in your browser, and you can print them or export to Word and PDF.

Quality Standards, Access, and Security

Set reasonable performance standards and a process for reporting concerns. The client should provide safe access to the premises and disclose relevant hazards, while the provider should follow reasonable site rules and health and safety requirements.

If keys, entry cards, alarm codes, or access credentials are provided, record how they will be stored, used, returned, and replaced if lost. Confidentiality provisions may be appropriate for homes, offices, healthcare settings, or locations where sensitive information is present.

Practical recommendation: attach a room-by-room checklist to the contract and ask both parties to approve it before the first scheduled service.

Insurance, Liability, and Ending the Agreement

The parties should consider whether the provider must maintain public liability insurance, workers’ compensation coverage where applicable, or other appropriate insurance. Liability wording should be fair, clear, and consistent with mandatory consumer, employment, and contract laws.

Include a procedure for cancellation, rescheduling, and termination. Specify the notice period, payment due for completed work, and the return of keys, documents, equipment, or unused materials.

  1. Identify the parties and the cleaning location.
  2. Agree on the scope, schedule, and service standard.
  3. Set the price, payment terms, and responsibility for supplies.
  4. Review the contract, sign it, and retain a copy for each party.

Frequently Asked Questions

Can this agreement be used for residential and commercial cleaning?

Yes. The core structure can be used for either setting, but commercial contracts may need more detailed provisions on site access, health and safety, insurance, and service-level requirements.

Should the cleaner be an employee or an independent contractor?

This depends on the actual working relationship and applicable law, not only on the label used in the contract. Consider factors such as control, working hours, equipment, exclusivity, and tax obligations.

Can the client cancel a scheduled cleaning visit?

Yes, if the contract includes a cancellation procedure. It should state the required notice and any fee that may apply when cancellation occurs shortly before the scheduled service.

References

Written by

Stefano Barcellos

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