Service Contracts

Ready-to-Use Coaching Agreement Template for Clients

A coaching agreement template helps coaches and clients set clear expectations before sessions begin. It records the scope of services, fees, timing, confidentiality, cancellation terms, and responsibilities of each party. This ready-to-use model can be adapted for individual, career, executive, wellness, or business coaching arrangements.

A coaching agreement creates a clear written framework for the professional relationship between a coach and a client. It helps both parties understand the purpose of the coaching, the planned services, payment arrangements, and the boundaries of the engagement. A well-drafted agreement can reduce misunderstandings and support a more focused, productive coaching process. This template is suitable for many forms of coaching, including career, executive, business, wellness, and personal development coaching.

What a Coaching Agreement Should Cover

The agreement should identify the coach and client, describe the coaching package, and state how and when sessions will take place. It should also clarify that coaching is a collaborative professional service rather than therapy, medical treatment, legal advice, or a guaranteed outcome.

Clear terms give the client enough information to make an informed decision and allow the coach to manage the engagement consistently. The scope should be specific enough to explain the service while retaining flexibility for the client’s changing goals.

Scope and Nature of Coaching

Describe the general subject of the coaching, such as leadership development, career planning, business goals, or personal organisation. State that the client remains responsible for their decisions, actions, and results arising from the coaching relationship.

Key Details to Include

Use the following fields to ensure the essential commercial and practical details are recorded. Completing these items before the first session makes it easier to avoid confusion later.

Document fieldPurposeCommon mistake
Coaching servicesDefines the type and scope of supportUsing vague descriptions with no stated boundaries
Session scheduleRecords frequency, duration, and delivery methodFailing to address online sessions or time zones
Fees and paymentSets the price, due date, and payment methodNot stating whether fees are refundable
Cancellation policyExplains notice requirements and missed-session termsLeaving late cancellation consequences unclear
ConfidentialityProtects information shared during coachingPromising absolute confidentiality without legal exceptions

Confidentiality and Professional Boundaries

Coaching conversations are normally confidential, subject to applicable law and limited exceptions such as a valid legal requirement or a serious concern about safety. The agreement should explain these limits in plain language and state how records, notes, and communications will be handled.

Important Limits of the Service

Coaching is not a substitute for mental health care, medical care, legal advice, financial advice, or other regulated professional services. If an issue falls outside the coach’s competence, the client may need to seek support from a suitably qualified professional.

Use plain, specific language for fees, cancellations, and confidentiality: these are the clauses most likely to prevent disputes.

Editable template

Document template

COACHING AGREEMENT

Place: ____________________     Date: ____________________

This Coaching Agreement (the “Agreement”) is entered into by and between:

Coach: ____________________, of ____________________, email ____________________, telephone ____________________.

Client: ____________________, of ____________________, email ____________________, telephone ____________________.

The Coach and the Client are collectively referred to as the “Parties.”

Engagement Details

Coaching focus / objective____________________
Service package____________________
Number and duration of sessions____________________
Session format and location/platform____________________
Start date and end date____________________
Total fee and currency____________________
Payment method and due date____________________
Cancellation notice period____________________

Terms and Conditions

  1. Services. The Coach will provide coaching services described in this Agreement. Coaching is a collaborative process intended to support the Client in identifying and pursuing goals.
  2. Client Responsibility. The Client understands that they are solely responsible for their decisions, actions, well-being, and results during and after the coaching engagement.
  3. No Professional Advice. Coaching is not psychotherapy, medical treatment, legal advice, financial advice, or any other regulated professional service. The Client will seek qualified professional assistance where appropriate.
  4. Fees and Payment. The Client shall pay the fees stated above according to the agreed payment terms. Unless otherwise stated in writing, fees paid for completed sessions are non-refundable.
  5. Scheduling and Cancellations. Sessions may be rescheduled or cancelled with the notice period stated above. Sessions cancelled after that period, or missed without notice, may be charged in full.
  6. Confidentiality. The Coach will keep information shared by the Client confidential, except where disclosure is required by law, authorised by the Client, or reasonably necessary to address a serious safety concern.
  7. Term and Termination. This Agreement begins on the start date above and continues until the end date or completion of the services. Either Party may terminate this Agreement by written notice, subject to payment for services already provided and any agreed cancellation terms.
  8. Governing Law. This Agreement shall be governed by the laws of ____________________. Any dispute shall be addressed in the courts or other agreed forum of ____________________.
  9. Entire Agreement. This Agreement represents the entire understanding between the Parties concerning the coaching services and may be amended only in writing signed by both Parties.

By signing below, the Parties confirm that they have read, understood, and agreed to this Agreement.

Coach signature: ______________________________

Name: ____________________     Date: ____________________

Client signature: ______________________________

Name: ____________________     Date: ____________________

Edit the text right here. Changes are stored in your browser, and you can print them or export to Word and PDF.

Fees, Scheduling, and Cancellations

The payment clause should state whether the client pays per session, monthly, or for a package of sessions. Include the currency, payment deadline, accepted payment methods, and any applicable taxes or expenses.

A practical cancellation clause states how much notice is required to reschedule or cancel and what happens if notice is late or the client does not attend. It should also explain whether unused package sessions expire and whether refunds are available.

  • Name the coach and client using their full legal names.
  • State the coaching objective and the service boundaries.
  • Specify session length, frequency, location, or online platform.
  • Record fees, invoicing terms, and payment deadlines.
  • Include confidentiality, cancellation, and termination provisions.

How to Complete the Template

Review the proposed terms together before signing, especially the scope of coaching and financial arrangements. Each party should retain a dated copy of the completed agreement.

  1. Enter the parties’ names, contact details, and the effective date.
  2. Describe the coaching package, objectives, and session arrangements.
  3. Complete the fee, payment, cancellation, and confidentiality terms.
  4. Review the agreement, sign it, and provide a copy to each party.

Frequently Asked Questions

Is a coaching agreement legally binding?

It may form a binding contract when it contains clear terms, mutual agreement, and any other requirements that apply in the relevant jurisdiction. Its enforceability depends on the wording, the circumstances, and local law.

Can a client cancel a coaching agreement?

Yes, if the agreement allows cancellation or termination under its stated terms. Consumer protection rules may also provide cancellation rights in some situations, depending on the country and how the agreement was made.

Should the agreement include a results guarantee?

No. Coaching outcomes depend substantially on the client’s participation, choices, and circumstances. The agreement should describe the service but avoid guarantees of specific personal, professional, or financial results.

References

Written by

Stefano Barcellos

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